Payday 3 developer Starbreeze has said it's "well aware" fans still "aren't satisfied" with the heist shooter so have created an internal team dedicated to turning things around.
Revealed in a blog post, Starbreeze said this "strike team" is currently planning and deciding which changes are necessary to create the experience fans expected. This dedicated team arrives almost four months after Payday 3 launched with several issues.
"We’re well aware that many of you aren’t satisfied with the game the way it is in its current state," Starbreeze said. "Since launch, we’ve been reading your valuable feedback in forums, social media, and in video comments in addition to the Feature Upvote page. This helps us massively and is crucial to the continued development of Payday 3.
"In order to turn your feedback into action, we’ve put together a strike team of veteran developers from the design, community, communication and production teams with the focus on bringing Payday 3 up to where it will meet your expectations."
Starbreeze will reveal its plan in February, saying it wants "to be careful to not simply react, and deal with any possible improvements one by one with the care, thought and planning they deserve."
Payday 3's launch was plagued with server issues that forced Starbreeze CEO Tobias Sjögren to apologise. "We are so sorry that the infrastructure didn't hold up as expected, and although it's impossible to prepare for every scenario — we should be able to do better," he said.
Almost a month after its launch and Starbreeze apologised again for its lack of communication, and then just a week later said sorry one more time for not delivering a promised patch and again going quiet.
Starbreeze boasted Payday 3 had 3.1 million players as of October 2, but this number has dwindled, at least on Steam, as more players are currently playing Payday 2 than its sequel. According to SteamDB, Payday 3 has a 24 hour peak of just 713 compared to Payday 2's 33,550, despite the latter launching over a decade ago.
Ryan Dinsdale is an IGN freelance reporter. He'll talk about The Witcher all day.
