Sony pulls Concord from sale, will refund customers

Developer Firewalk Studios’ hero shooter Concord, which launched on PlayStation 5 and Windows PC on Aug. 23, will be taken offline and pulled from sale later this week in the wake of its disastrous launch, Sony announced on its PlayStation Blog. Players who purchased Concord will be refunded, the studio said, as it “explore[s] options” for the game, and “determine[s] the best path ahead.”

Ryan Ellis, game director at Firewalk Studios, announced Concord’s fate in a message to players, writing that “aspects of the game and our initial launch didn’t land the way we’d intended.”

“Concord fans — we’ve been listening closely to your feedback since the launch of Concord on PlayStation 5 and PC and want to thank everyone who has joined the journey aboard the Northstar,“ Ellis wrote. ”Your support and the passionate community that has grown around the game has meant the world to us.”

“However, while many qualities of the experience resonated with players, we also recognize that other aspects of the game and our initial launch didn’t land the way we’d intended. Therefore, at this time, we have decided to take the game offline beginning September 6, 2024, and explore options, including those that will better reach our players.”

Concord sales ended on Tuesday, and full refunds will be issued for players on PS5 and PC. “If you purchased the game for PlayStation 5 from the PlayStation Store or PlayStation Direct, a refund will be issued back to your original payment method,” Ellis wrote.

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